Advanced decision support

Decision support may not be enabled on your system.

Advanced decision support is not available on Fruitlook

Advanced decision support is an extension of basic decision support. It introduces field actions which can be created in response to field alerts. These actions are sent to workers in the field via WhatsApp messages.

Decision support can be accessed via the main menu. It has three tabs. These tabs are described below:

Menu

Alert rules

The alert rules tab is decribed here

Field alerts

The field alerts tab shows all field alerts previous generated by the rule checker.

Field alerts

By clicking the "+" button of a field alert you can create an action for it.

Create field action

A message that describes the action is then sent to the specified user via WhatsApp.

Field actions

The field actions page shows all actions for the fields of the selected farms and allows you to create a new field actions.

You can change the selected farms by clicking "Select farms".

When you select a field action, its history is shown below.

Actions

You can add a file attachment to an action.

Action attachments

Click the "+" button and select files from your computer. They will be linked to the action. You can later send them to a worker by clicking "Send attachments".

Configuration

The configuration tab is decribed here

WhatsApp

When a user has a mobile phone number, every action is sent to the WhatsApp account of the user.

Whatsapp

The message contains the following information

  • field name
  • action
  • description
  • deadline

When the user receives the action message they can click "Done" or "Cancel" in WhatsApp to confirm that they have performed the action or that there's no need for the action.

Using the button "Send attachments" you can send the attachments (PNG or PDF files) to the user via WhatsApp.